Who We Are
Our website address is: https://wiltchar.store.
Information We Collect
When visitors interact with our website (e.g., placing an order, leaving a comment, or creating an account), we may collect the following types of information:
- Information you provide directly (such as name, email address, shipping address, billing address, phone number, payment details).
- Technical data (such as IP address, browser type, and device information).
- Cookies and usage data to improve site functionality and user experience.
Comments
When visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors may download and extract location data from images posted on the site.
Cookies
- If you leave a comment, you may opt in to saving your name, email address, and website in cookies for convenience. These last for one year.
- Login cookies last for two days; screen options cookies last for one year. If you select “Remember Me,” login will persist for two weeks.
- Temporary cookies may be set to determine if your browser accepts cookies.
- Publishing or editing content may generate cookies that contain no personal data and expire after one day.
Embedded Content from Other Websites
Articles on this site may include embedded content (videos, images, articles, etc.). Embedded content from other websites behaves as if you visited the other website directly. These third-party websites may collect data, use cookies, and monitor interactions.
How We Use Your Information
We use collected data strictly for:
- Processing and fulfilling your orders.
- Communicating with you regarding your purchases or inquiries.
- Improving website functionality and customer experience.
- Ensuring compliance with security standards.
We do not:
- Sell or rent your personal information.
- Use your personal information or images in advertising without your explicit consent.
- Collect personal information with the primary purpose of selling or sharing it.
Payment Security
All payment transactions are processed through secure SSL-encrypted pages. Sensitive information such as credit card numbers is handled securely by trusted third-party payment processors (e.g., PayPal, Visa, Mastercard) in compliance with PCI DSS standards.
We do not store your credit card details on our servers.
Who We Share Your Data With
- We only share necessary information with trusted third parties (e.g., payment processors, shipping carriers) to fulfill your orders.
- If you request a password reset, your IP address will be included in the reset email.
- Visitor comments may be checked through automated spam detection services.
Data Retention
- Comments and their metadata are retained indefinitely for moderation purposes.
- For registered users, personal data in profiles is stored until the account is deleted. Users can edit or remove their information at any time (except usernames).
- Data may be retained as required by law, regulation, or security purposes.
Your Rights
You have the right to:
- Request a copy of the personal data we hold about you.
- Request correction or deletion of your personal data.
- Withdraw consent where applicable.
We will respond to verified requests in accordance with applicable law.
Legal Compliance
Our data practices comply with applicable laws and regulations of the countries where we operate. If this Privacy Policy specifies compliance with particular laws (such as U.S. law or EU GDPR), please ensure that it matches the target country of operation and audience.
Contact Us
If you have questions regarding this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]