Welcome to wiltchar! These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By visiting our site or purchasing something from us, you agree to be bound by the following terms and conditions.
1. Eligibility
You must be at least 18 years old or the age of majority in your state of residence to use this site and make purchases.
2. Product Use
Our small appliances are intended for household, non-commercial use only. Use in any other manner is at your own risk.
3. Accuracy of Information
We strive to ensure all product descriptions, images, and pricing are accurate, but we do not guarantee that all information is error-free.
4. Order Acceptance
We reserve the right to accept, reject, or cancel orders at our sole discretion, including in the event of pricing errors or stock unavailability.
5. Pricing
All prices are in USD and may change without notice. Tennessee sales tax will apply where applicable.
6. Payment Methods
We accept PayPal, Visa, Mastercard, and other secure payment methods. All transactions are encrypted and protected.
7. Shipping & Delivery
We offer domestic shipping within the United States. Shipping times are estimates and not guaranteed. Delays due to weather, holidays, or courier services are not our responsibility.
8. Returns & Refunds
You may request a return within 30 days of receiving the product. Returned items must be unused and in original packaging. Refunds are issued to the original payment method.
9. Warranty
All appliances come with a 24-month limited warranty covering manufacturer defects. Damage caused by misuse, accidents, or unauthorized repairs is not covered.
10. Product Safety
Always read user manuals and safety instructions before use. We are not responsible for injuries resulting from improper use.
11. User Accounts
You may be required to create an account to access certain features. You are responsible for maintaining the confidentiality of your login information.
12. Intellectual Property
All content on our website, including logos, product images, descriptions, and brand names, are the property of wiltchar and protected by U.S. intellectual property laws.
13. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the content or practices of these external sites.
14. Prohibited Uses
You may not use our site for any unlawful purpose, including fraud, spamming, or interfering with the website’s functionality.
15. Limitation of Liability
To the fullest extent permitted by Tennessee law, we are not liable for indirect, incidental, or consequential damages related to your use of our products or website.
16. Indemnification
You agree to indemnify and hold harmless wiltchar and its affiliates from any claims, damages, or expenses resulting from your breach of these Terms.
17. Force Majeure
We are not liable for delays or failures caused by events beyond our control, including natural disasters, strikes, or government actions.
18. Governing Law
These Terms are governed by the laws of the State of Tennessee, without regard to its conflict of law principles.
19. Dispute Resolution
Any dispute arising under these Terms shall be resolved through binding arbitration in Tennessee, unless otherwise required by law.
20. Changes to Terms
We reserve the right to update these Terms at any time. Continued use of the website constitutes your acceptance of any changes.